Client Testimonials

  • Sue Currin, CEO, San Francisco General Hospital

  • The [Positive Conversations] workshop was invaluable and left me with a greater sense of awarenes for everyday conversations. In addition, I have acquired new techniques and skills that will be useful in diffusing difficult situations/conflict in the workplace as well as in my personal life.

  • Gwendolyn Robinson, Clinical Nurse Educator, Kaiser Permanente

  • I would characterize the impact of [P3] on the [hospital] staff as phenomenal. It has provided them with the tools and resources to directly improve patient care and safety at the bedside. They have learned the usefulness of evidence based practice and how to ‘spread’ the lesson learned. Many of the nurses who did not consider themselves leaders have grown professionally into strong effective change agents and nursing leaders.

    They have discovered terms such as test of change, how to apply it and how to use data to facilitate change. [P3] has transformed our nurses, provided them with increased self esteem and has given them the encouragement and confidence to take on challenges.

    Mariellen Faria, CNO, St. Rose Hospital

  • I have performed medication safety assessments in over 40 hospitals in the last year, but had not been to a hospital that had been involved with the [P3 Program] until my assessment at [client hospital] in July. I found many nursing practices related to medication administration at [the hospital] to be exemplary, and frankly, much better than I routinely encounter. It was clear to me that something unusual was going on in this hospital. The nurse attention to detail when removing medications from the automated dispensing cabinet, the second review before leaving the med room and the final review prior to administration were all spot on. This was not just one nurse, but every nurse I observed. I watched a nurse double check an insulin dose with a level of attention that I rarely see. I don't know if you have documented statistics or not, but I feel certain that medication administration errors must have decreased after institution of [P3].

    Dan Ross, PharmD, Medication Safety Consultant

  • The program helped us tap into our most valuable resources, our staff!

    Former CNO, Contra Costa Regional Medical Center

  • I feel more confident during med pass time by following the [P3] guidelines. My patients are getting the utmost care and consideration for their safety and well-being.

    New Nursing Graduate