Peak Performance Program (P3): Curriculum Syllabus
Program Objective: Front-line staff participate in a 6- or 15-month leadership training program aimed at helping them identify and solve a wide range of clinical and system problems throughout the hospital.
Module 1: 2-Day Offsite Training
Overall Objectives: Understand the Program: the role of a leader, how to build and lead a team, how to plan and conduct a test of change, how to evaluate and report progress, and how to develop and use a vision statement.
- Session 1:
- Introduction of Tools and Program
- Session 2:
- Leadership and Understanding Your Personality Preferences (MBTI)
- Session 3:
- Developing and Building Teams
- Session 4:
- Content-focused technical lecture
- Session 5:
- Model for Improvement
Module 2: 1-Day Offsite Training
Overall Objectives: Gain insight into motivating and influencing others, managing and resolving conflict, and personal response to change; gain tangible project management skills; understand various QI approaches to problem solving.
- Session 1:
- Understanding and Using Data to Drive Improvement
- Session 2:
- Program Expectations: Review
- Session 3:
- Project Management 101
- Session 4:
- Change Management
- Session 5:
- Managing Conflict
Module 3: 1-Day Offsite
Overall Objectives: Obtain greater buy-in and involvement from physicians; achieve greater coordination between physicians and nurses; develop shared understanding of problems and approaches to solutions; gain new knowledge through peer review and sharing; gain tangible skills in process mapping.
- Session 1:
- Technical Discussion and Data Review with clinician experts
- Session 2:
- Developing and Motivating Others
- Session 3:
- Process Mapping
- Session 4:
- Strategic Communications: Building your message
Module 4: 1-Day Offsite
Overall Objectives: Improve skills in strategic planning and strategic communications; expand knowledge of QI; develop strategies for spreading QI initiatives throughout the institution.
- Session 1:
- Team Presentations
- Session 2:
- Building Consensus: Using SWOT and stakeholder analysis to develop alliances and partnerships
- Session 3:
- Principles of Effective Communication
Module 5: 1-Day Offsite
Overall Objectives: Learn about spreading and sustaining successes; strengthen problem-recognition and problem-solving skills; learn how to manage ambiguity.
- Session 1:
- Spread and Sustainability
- Session 2:
- Learning Agility: Problem solving and dealing with ambiguity
- Session 3:
- Peer Sharing
Module 6: ½-Day Offsite
Overall Objectives: Share results of the project with others